Q. A product I am trying to purchase states that it comes with FREE Shipping, why am I seeing a Shipping Charge?

A. Most of the time this means that you have added more than one product to your cart. One that may have free shipping and one that does not. In this case unfortunately our website will automatically only give you the shipping options the two products have in common. If you do not want to pay for the shipping option the two or more products have in common you can do one of two things. You can separate your purchase into two separate online orders, one with the products that include the FREE Shipping and the other with the product(s) that do not. Or secondly you can always contact us and place your order over the phone. We can be reached at 626-261-4052, Monday through Friday 10am to 6pm PST.
 
If you have any questions regarding our online purchasing process or would like to complete your order over the phone feel free to give us a call at (626) 261-4052. We are available Monday - Friday 10am to 6pm pst